Resume
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Daniel R Walker
PO Box 1204 • Elizabeth City, NC 27909 • C: (252) 202-7719 • dw@trugeek.us
TECHNICAL SUMMARY
Operating Systems:
Proficient: Windows 9X/NT Server/NT Workstation/2000 Server/2000 Workstation/XP Home/XP professional/2003 Server, Mac OS 7.5-X.5, Novell Netware, Solaris
Basic: HP/UX, Linux, BSD
Networking:
Proficient: LAN/WAN design and architecture, TCP/IP, Ethernet, IPX/SPX, NetBEUI, VPN, Cisco IOS
Basic: ATM, fiber optics (OC3, OC12, OC48), T1/T3, Various Firewalls
Applications/Tools:
Proficient: MS Office, Visio, MS Exchange Server 5.5-2003, Microsoft Terminal Server, VMWare ESX, IIS, CITRIX, VNC, PHP, MySQL
Basic: Remedy ,Tivoli ,Apache, MS SQL Server, MS SMS Server
Hardware:
Proficient: PC/server assembly and repair, 3COM hubs and Office Connect units, NetGear switches/hubs, Linksys routers, Cisco Routers and Switches
Basic: HP Switches
Development Tools:
Proficient: C/C++, Visual Basic/VBScript, DOS Batch, HTML, JavaScript, PHP
Basic: X86 Assembly, Motorola Assembly, Logo
Certifications: MCSA:Messagning in Windows 2003/Exchange 2003, A+, DCSE, WPD Certification, Maine State Teaching Certification, Engineer in Training
PROFESSIONAL EXPERIENCE
College of The Albemarle, Elizabeth City, NC 2007-Present
Network Administrator – Adjunct Faculty
* Maintained existing Novell Netware architecture while planning rollout of Active Directory
* Maintained and administered all Windows and Netware servers at 6 disparate locations
* Maintained and administered Blackboard 7.3 server on Solaris 10
* Consolidated a majority of services to a unified LDAP architecture with Active Directory
* Implemented a new open source help desk solution for management of work tickets for all of MIS
* Maintained and implemented changes to PHP based CMS for the public-facing website
* Designed PHP based administrative tools to administer LDAP infrastructure.
* Taught College Algebra
Epsilon System, Portsmouth, VA 2007
Systems Administrator
* Imnplemented Help Desk solution for Epsilon customers
* Assisted project manager for larger DHS contracts on DC railway systems
* Installed and maintained Pelco camera systems with network video recorders
AMSEC, LLC, Chesapeake, VA 2006-Present
Computer Technician III
* Worked with Lotus Notes for trouble ticket tracking
* Worked with Intuit Track-IT for work order tracking
* Administered Exchange 5.5 prior to migration to Exchange 2003 infrastructure
* Responsible for day-to-day administration tasks in local OU of Active Directory
* Implemented Remote Installation Services (RIS) for deployment of new client desktops
* Supported End Users with various levels of technical issues
* Responsible for hardware support of desktop and laptop machines
* Obtained Dell Warranty Parts Direct Certification for Dell’s Desktop, Laptop, Server, and Printer lines
* Worked with HP switches as well as HP’s command line interface for switch management
* Obtained MCSA:Messaging in Windows 2003/Exchange 2003
Ferguson Enterprises, Inc, Newport News, VA 2005-2006
Junior LAN Administrator
* Responsible for administration of several Windows 2000 and Windows 2003
* Performed various scripting tasks to simplify every day administration
* Built and supported Citrix Metaframe XP Farms for ASP solutions, application deployment and testing, and user-base use
* Supported EMC Console for SAN Storage management
* Deployed Microsoft ISA 2004 in a DMZ to publish Outlook Web Access and Citrix server farms to the outside world
* Utilized Altiris solutions for server imaging and deployment
* Utilized HP Integrated Lights Out, Microsoft Remote Desktop, and various KVM’s for remote server access and control
* Performed various hardware tasks on servers, specializing in HP blade server support.
ITT Technical Institute, Norfolk, VA 2005
Instructor
* Educated students in proper general programming practices, utilizing Microsoft Visual Basic
* Educated of students in introductary level PC hardware repair
* Creation of weekly assignments relating to material taught
* Motivated students to apply concepts taught to outside practices
* Integrated basic skills (writing and mathematics) into computer science-based curriculum
NMCI (AMA/SAIC), Brunswick, ME 2003-2005
Base Ops Customer Service Representative
* Responsible for management of localized branch of Windows 2000 Active Directory, supporting ~1800 computer systems and ~5000 Users
* Performs various scripting tasks to simplify every day administration
* Responsible for scripting of software pushes using Novadigm Radia
* Troubleshot various software distribution issues as well as automated various local installs through scripting
* Responsible for creation and maintenance of security groups to manage data
* Utilized IBM’s Tivoli, Microsoft Netmeeting, Microsoft SMS, and Microsoft Terminal Services for various remote administration tasks
* Responsible for migration of large amounts of data to new server systems
* Maintained several Windows NT 4.0 servers and Windows NT 4.0 and Windows 2000 workstations on legacy networks.
* Responsible for backups of data on legacy networks using NT Backup and Veritas Backup Exec
* Maintained and repaired Exchange 5.5 and Exchange 2000 Servers
* Provided various levels of software and hardware troubleshooting support for local users
* Re-imaged multiple machines using Ghost and Power Quest
* Dealt directly with Dell representatives for part replacement
* Obtained MCSA for Windows 2000
* Documented all work in Remedy Trouble Ticketing system and designed macros to aid co-workers in processing tickets
NMCI (Sygnetics), Brunswick, ME 2003
Deployment Team Lead
* Responsible for deployment of unclassified computers
* Administered localized branch of Windows 2000 Active Directory
* Managed scheduling for all technicians deploying computers
* Trained deployment technicians on deployment tasks
* Troubleshot various software distribution issues
* Obtained Dell laptop and Desktop certifications
MARS Computer, Bangor, ME 1999-2003
Consultant
* Worked with all aspects of network computing, including cabling, management, administration, programming, and other miscellaneous tasks
* Participated in Microsoft Beta testing program for various Microsoft products
* Specialized in PC repair, including laptop repair
* Specialized in all versions of Windows from Windows 95 and up
* Studied Windows 2000 Server and server management techniques
* Trained customers on point-of-sale solutions and Microsoft Office solutions
Prexar, LLC, Bangor, ME 2001-2003
Business Customer Care Team Lead
* Managed a small team responsible for support of business and residential customers
* Supported Prexar’s Dial, DSL, and Web hosting services
* Programmed a knowledgebase, for use by call center employees
* Gained knowledge of Cisco 827/828 Routers and the Cisco IOS
* Documented all work in Remedy Trouble Ticketing system.
Envisionet, Orono, ME 2001
Tech Support Representative
* Supported MSN dial up customers
* Supported various networking based issues
University of Maine, Orono, ME 1997-2001
Assistant Network Administrator
* Maintained several servers running Windows NT 4 in a domain structure
* Maintained File and Print services for several workstation computers
* Gained intricate knowledge and training knowledge in Microsoft Office product
EDUCATION
University of Maine
B.S. in Computer Engineering, 2003
B.A. in Mathematics, 2003
Texas A&M University
M.S. in Mathematics, 2007
REFERENCES
Wayman White
Supervisor – COA
1208 N. Road St.
Elizabeth City, NC 27909
252-335-0821 x2341
wwhite@albearle.edu
Rich Comer
NAS Brunswick ISSM
1251 Orion St – Bldg 250 IT Dept
Brunswick, ME 04011
207-921-2272
richard.comer@navy.mil
Steven Cherry
Supervisor – AMSEC
5200 W. Mercury Blvd.
Suite 250
Newport News, VA 23605
757-896-5527
steven.t.cherry@ngc.com
Keith Mercik
Co-worker – NMCI Brunswick (Capstone)
50 Avenue B – Bldg 223
Brunswick NAS
Brunswick, ME 04011
207-729-7042
keith.mercik@nmci-isf.com